Terms of service

Terms & Conditions

Last updated: July 2026

Welcome to KOZEN Botanica. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

KOZEN Botanica provides handcrafted botanical objects inspired by Japanese aesthetics. By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Products

Each KOZEN Botanica piece is handcrafted and may feature slight variations in color, texture, shape, and natural materials. These differences are part of the unique character of each product and are not considered defects.

Product images are intended for reference only. Colors may vary slightly depending on your display settings.

3. Orders

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product availability.

4. Pricing

All prices are listed in the currency displayed on the website.

Prices are subject to change without notice.

Applicable taxes, customs duties, and import fees are the responsibility of the customer unless otherwise stated.

5. Shipping

We ship internationally.

Shipping times are estimates and may vary depending on destination, customs clearance, and carrier delays.

KOZEN Botanica is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns & Refunds

Please refer to our Return Policy for complete information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including images, product designs, text, graphics, logos, and branding, is the property of KOZEN Botanica and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

KOZEN Botanica shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Japan.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Japan.

11. Contact

If you have any questions regarding these Terms & Conditions, please contact us:

Email: u19123099@gmail.com
Website: https://kozen-botanica.com